Frequently Asked Questions
Everything you need to know about your Titan Fitness journey.
What is the standard shipping time for heavy gym equipment?
Most orders are processed within 24-48 hours. Due to the weight of our equipment, transit times typically range from 5-10 business days depending on your location.
Do you offer professional installation services?
Currently, we provide detailed assembly manuals and video tutorials for all racks and machines. Professional assembly can be arranged through our third-party partners in select metropolitan areas.
What is your return policy for fitness gear?
We offer a 30-day return policy on most items. Products must be in their original packaging and in like-new condition. Please note that return shipping fees for heavy freight items may apply.
Does Titan Fitness equipment come with a warranty?
Yes, all our strength and conditioning equipment comes with a standard 1-year warranty covering manufacturing defects. Specific premium lines may offer extended structural warranties.
Are your weight plates and bars compatible with other brands?
Our Olympic barbells and plates follow standard 2-inch diameter specifications, making them compatible with any Olympic-sized equipment across the industry.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm to help you build your home gym now and pay over time.